Senior Executive (Registry Operations & Performance Management), Registries Cluster (3-year contract)
Core
Manage and support Plant Varieties Protection and Trade Marks Registry operations, review IP applications for compliance, and coordinate service partners to ensure effective delivery of Singapore's IP registry services.
Role type
Senior Manager, Registry Operations & Performance Management
Builds
Reliable, responsive IP registry services for Plant Varieties and Trade Marks
Domain
Intellectual Property (IP) / Government Operations
Required skills
Operational management, partner engagement, compliance review, performance analysis, data tracking, report preparation, issue resolution, cross-functional collaboration
Preferred skills
Contract management, service-level monitoring, data analysis, process improvement
Technologies
None stated
Responsibilities
Manage Plant Varieties Protection and Trade Marks Registry operations; Review IP applications for statutory and procedural compliance; Coordinate and monitor service partners' performance; Track operational performance, workload, and pendency; Analyse operational data to identify trends and improvement areas; Develop recommendations to improve service delivery
Seniority
Senior, hands-on IC