ServiceNow Specialist
Core
Junior Salesforce & CRM Advisory Consultant supporting senior consultants in business process analysis, requirements gathering, and functional solution definition based on Salesforce.
Role type
Junior IC Salesforce & CRM Advisory Consultant
Builds
Functional solutions on the Salesforce platform for client business process improvement
Domain
IT Consulting / CRM / Digital Transformation
Deliverable
product features
Required skills
Salesforce platform knowledge, Business process analysis, Requirements gathering, Functional solution design, Excel
Preferred skills
PowerPoint, Power BI, Process mapping tools, 1-2 years experience in consulting or business analysis
Responsibilities
Support senior consultants in advisory workshops, Analyze commercial and CRM processes, Gather and document functional requirements, Collaborate on Salesforce solution definition, Support CRM process assessments, Prepare presentations and transformation roadmaps