ICT Implementation Engineer
Core
Lead technical configuration, deployment, testing, and documentation of enterprise platforms and back-office ICT systems, including the Student Information System (SIS) and managed student laptop programme.
Role type
Senior IC ICT Implementation Engineer
Builds
Enterprise platforms, back-office ICT systems, SIS, and MDM solutions for a school
Domain
Education / Enterprise IT
Required skills
Enterprise system implementation, Hybrid SaaS/IaaS/on-premises deployment, User Acceptance Testing (UAT), Technical documentation, Mobile Device Management (MDM), Automation tools (iPaaS)
Preferred skills
Student Information Systems (SIS), Learning Management Systems (LMS), Agentic AI optimisation, Industry certifications (CompTIA, ITIL, Microsoft)
Technologies
Zapier, N8N, Make, Apple/macOS/iOS, Windows, Linux
Responsibilities
Lead technical configuration and deployment of enterprise platforms, Conduct user acceptance testing (UAT), Produce operational runbooks, Deliver comprehensive training to the Service Delivery Team, Manage competing priorities for major initiatives like SIS and laptop programmes
Seniority
Mid-Senior, hands-on IC