Banquet Captain
Core
Lead service and operations for meetings, weddings, conferences, and events, ensuring efficient food and beverage delivery and guest satisfaction.
Role type
Banquet Captain
Builds
Event experiences for meetings, weddings, conferences, and functions
Domain
Hospitality / Events
Deliverable
client delivery
Required skills
Event operations management, staff briefing and coordination, guest relations, room setup and inspection, inventory control, cross-departmental coordination, buffet presentation management
Preferred skills
Audio-visual troubleshooting, Microsoft Office proficiency
Responsibilities
Support banquet operations for meetings, weddings, conferences, and events; Ensure function rooms are set up according to event orders and client requirements; Brief banquet staff on service standards, event details, timing, menu, and responsibilities; Coordinate with Sales, Kitchen, Stewarding, Front Office, and other departments; Handle guest requests, complaints, and last-minute changes; Monitor food and beverage service flow and buffet presentation; Assist in controlling banquet supplies, equipment, and inventory