Travel Concierge (BBS837)
Core
A remote travel expert who crafts seamless, personalized travel experiences for clients using AI tools, coordinating logistics and communicating via WhatsApp.
Role type
Senior IC travel concierge
Builds
Personalized travel itineraries, hotel reservations, and destination guides
Domain
Luxury travel and hospitality
Required skills
Client engagement via WhatsApp, AI-powered travel research, multi-platform logistics coordination, crisis management, destination curation, rapid response communication
Preferred skills
Hospitality background, AI tool proficiency, loyalty program knowledge, international travel experience, vendor negotiation
Technologies
WhatsApp, Slack, Google Sheets, Google Docs, Expedia Tapp, Fora, ChatGPT
Responsibilities
Chat with travelers to understand preferences and deliver personalized recommendations; Research and recommend hotels, restaurants, and attractions using AI tools; Coordinate hotel reservations, car rentals, and travel logistics; Write and curate destination guides and travel recommendations; Handle special requests and ensure smooth communication between clients and vendors; Think fast and find creative solutions when plans shift due to flight delays or cancellations
Seniority
Mid-level, hands-on IC