Nederlandstalige Customer Support in Malaga - Begin aan jouw avontuur in Spanje
Hybrid
Core
Helping customers with questions about mobile telephony, internet, and TV products via phone in Dutch.
Role type
Customer Support Agent
Builds
Customer service solutions for telecom and home entertainment products
Domain
Telecommunications / Consumer Services
Deliverable
client delivery
Required skills
Native-level Dutch (C2), English (B1), telephone communication, problem-solving, upselling/cross-selling, computer literacy
Preferred skills
Previous customer service experience
Technologies
Telephony systems, customer support software
Responsibilities
Answer customer questions about mobile, internet, and TV; troubleshoot issues; provide professional service; identify upselling opportunities; collaborate in an international team
