Dutch-Speaking Customer Support in Malaga - Start Your New Adventure in Spain
HybridNo visa sponsorship
Core
Dutch-speaking Customer Support Advisor assisting customers with mobile, broadband, and TV services via phone.
Role type
Customer Support Advisor
Builds
Customer service interactions and upselling opportunities for a telecom/internet provider
Domain
Telecommunications / Consumer Services
Deliverable
client delivery
Required skills
Native-level Dutch (C2), English (B1), phone support, troubleshooting, upselling, cross-selling, computer literacy
Preferred skills
Previous customer service experience, commercial mindset
Technologies
Computer systems, telecom platforms
Responsibilities
Supporting customers by phone in Dutch, assisting with mobile/broadband/TV enquiries, troubleshooting problems, providing professional service, identifying upselling opportunities, collaborating with international team
Seniority
Entry-level / Junior