Job | Gestionnaire de Dossiers d'Assurance Vie | Bruxelles
Core
Process medical insurance claims for the Income Protection department, ensuring efficient and compliant treatment of claims for Belfius and DVV.
Role type
Claims Manager (Medical Insurance)
Builds
Medical insurance claim files and indemnity payments
Domain
Insurance / Healthcare
Deliverable
client delivery
Required skills
Medical background (paramedical degree or affinity), bilingualism (Dutch/French), claims evaluation, fraud detection, customer communication, case management, complaint handling
Preferred skills
Life insurance product knowledge
Responsibilities
Evaluate claim declarations to determine coverage and processing procedures, open claim files and request additional medical information, assess received medical information and determine follow-up needs, pay indemnities and charges, provide internal and external advice, detect potential frauds, handle complaint and judicial files, manage phone contacts and file management based on daily needs