Dutch Speaker Wanted:Trade the Rain for the Beach in Málaga -Relocation Included
Hybrid
Core
Handling inbound customer support via phone, chat, and email for a Dutch telecom brand, guiding users through tech fixes and upselling packages.
Role type
Customer Support Specialist (Telecom)
Builds
Customer service interactions and account management for millions of users
Domain
Telecom / Consumer Services
Deliverable
client delivery
Required skills
Fluent Dutch (C2/Native), English (B1), CRM management, troubleshooting, upselling, empathy
Preferred skills
Digital native, fast learner
Technologies
CRM platforms, standard software interfaces
Responsibilities
Handle inbound customer questions via phone, chat, and email; guide users through tech solutions (SIM activation, internet/TV troubleshooting); introduce customers to better packages; maintain accurate customer files in CRM.
Seniority
Entry-level / Trainee
