Pool & Beach Supervisor
Core
Oversee the efficient operation of pool and beach areas, ensuring exceptional guest service and staff coordination in a luxury resort environment.
Role type
Senior IC pool and beach supervisor
Builds
Guest experiences at the pool and beach
Domain
Luxury hospitality / resort operations
Deliverable
product features
Required skills
Guest service management, staff leadership, operational reporting, hygiene and food safety compliance, POS system proficiency, bilingual communication
Preferred skills
Luxury hotel experience, MICROS system expertise
Technologies
MICROS
Responsibilities
Ensure professional and courteous service for all guests, handle guest complaints and negative feedback, lead and coordinate assigned staff, implement service standard development programs, prepare daily operational reports and end-of-shift documentation, ensure compliance with hygiene and food safety standards
Seniority
Senior, hands-on IC