Process Analyst
Core
Senior Process Lead responsible for designing, mapping, and re-engineering telecom processes to improve efficiency and enable automation.
Role type
Senior Process Analyst / Process Lead
Builds
Lean and agile processes, RPA process investigations, and Process Design Documents (PDD)
Domain
Telecom (consumer), Product Lifecycle Management (Mobile, Fixed, IoT)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process design and mapping, Continuous Improvement, RPA process investigation and assessment, Agile ways of working, Signavio Products expertise, Business excellence alignment
Preferred skills
Telecom consumer experience, Product Lifecycle Management knowledge, Signavio Process Manager/Intelligence/Workflow Accelerator
Technologies
Signavio Process Manager, Signavio Process Intelligence, Signavio Workflow Accelerator
Responsibilities
Identify non-value-add steps to create lean processes, align with business problem areas through continuous improvement, strengthen internal processes via re-engineering, conduct RPA fitment analysis, act as trusted advisor for process automation, provide consulting to reduce cost/cycle time and improve productivity
Seniority
Senior, hands-on IC
