Specjalista Wiodący / Specjalistka Wiodąca ds. ESG w zakresie konsumentów i użytkowników końcowych
Core
Developing and implementing the ESRS S4 standard for consumer and end-user experience within the TAURON Group, including identifying needs, designing solutions, and reporting on social impacts, risks, and opportunities.
Role type
Senior ESG Specialist (Consumer & End-User Experience)
Builds
ESG standards, policies, metrics, and consumer experience solutions for the TAURON Group
Domain
Energy + ESG (Environmental, Social, Governance)
Required skills
ESG standard implementation, project management, stakeholder collaboration, data analysis, regulatory monitoring, training delivery
Preferred skills
Service design, Customer Experience (CX) methodologies, workshop facilitation, analytical tools, CRM, ESG reporting platforms
Technologies
ESRS S4, CRM, ESG reporting platforms
Responsibilities
Develop and implement ESRS S4 standard; Lead projects on consumer experience from needs identification to implementation; Identify, analyze, and report social impacts, risks, and opportunities; Develop and implement standards, policies, and metrics for the consumer area; Collaborate with TAURON Group companies on data acquisition and reporting; Monitor regulatory changes and recommend organizational adjustments; Conduct training and educational activities on ESG and customer experience
Seniority
Senior, hands-on IC