Sales Support Assistant (M/F/X)
Hybrid
Core
Managing customer orders, handling complaints, and serving as the first point of contact for clients in the reusable packaging logistics industry.
Role type
Sales Support Assistant
Builds
Order fulfillment processes and customer satisfaction metrics
Domain
Logistics / Reusable Packaging / Fresh Produce Supply Chain
Required skills
Customer order management, MS Office (Excel, pivot tables), English (B2), Polish, Communication, Problem-solving, Teamwork
Responsibilities
Managing customer orders via phone and email, Resolving customer issues and complaints, Reporting to sales managers, Performing daily administrative tasks like stock control and payment reminders, Coordinating with internal departments for delivery accuracy