Business Line Program Manager, Workforce Staffing
Core
Business Line Program Manager responsible for Tier 1 associate hiring strategy, labor planning, and risk management to ensure cost-effective capacity delivery for Amazon operations.
Role type
Senior Program Manager (Workforce Staffing)
Builds
Scalable associate hiring solutions and optimized operating models for Amazon business lines.
Domain
Logistics / Workforce Management
Required skills
Program strategy, end-to-end delivery, stakeholder influence, labor planning, hiring risk management, cross-functional leadership, process optimization, data-driven decision making, team coaching
Preferred skills
Program requirements definition, data and metrics analysis, process automation, finance or business tool improvement
Technologies
Data models, proprietary tech solutions, business-facing tools
Responsibilities
Partner with senior stakeholders to optimize labor plans and hiring outlook; oversee Labor Order verification and alignment; update stakeholders on labor supply versus demand and mitigation strategies; lead cross-business line strategic initiatives; contribute to short, medium, and long-term planning including event readiness; consult with central teams to optimize ways of working; represent WFS in cross-functional strategic programs.
Seniority
Senior, hands-on IC with team leadership