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Student Support Advisor

Auckland, North IslandFull-time$63,600–$63,6002026-10-03 → 2026-10-04
Hybrid

Core

Work directly with students to identify and respond to support needs, improve their experience, and support university retention and success objectives.

Role type

Student Support Advisor

Builds

Support plans and learning support programmes

Domain

Higher Education / Student Services

Deliverable

dashboards & analysis

Required skills

Problem solving, Equity advocacy, Customer service, Relationship management, Planning and execution, Interpersonal communication

Responsibilities

Identify students at risk and high achievers; create and review support plans; establish learning support programmes; monitor progress of support plans; facilitate relationships with mentors and faculty staff; provide equity advocacy and advice.