Analista de Garantia da Qualidade Pleno
On-site
Core
Manage and follow up on customer complaints, investigate non-conformities in production areas, and ensure product/process traceability.
Role type
Mid-level Quality Assurance Analyst
Builds
Quality compliance and continuous improvement plans for production processes
Domain
Manufacturing / Industrial Quality
Required skills
Customer complaint management, non-conformity investigation, product traceability, technical response drafting, indicator monitoring, audit support, continuous improvement methodologies
Preferred skills
None stated
Technologies
Excel, Office Suite, 5 Whys, PDCA
Responsibilities
Manage customer complaints, investigate non-conformities, ensure product traceability, draft technical responses and action plans, monitor quality indicators, support client audits, drive continuous improvements
Seniority
Mid-level, hands-on IC