Process Improvement Mgr., Central Flow, Central Flow
Core
Own strategy, mechanisms, and initiatives within Central Flow LATAM to drive sustained performance in Speed and Delivery Estimate Accuracy (DEA) by proactively rightsizing labor to close capacity risk.
Role type
Senior IC process improvement manager (capacity planning & labor management)
Builds
Standardized processes, automated reporting, network-wide controls, and governance models for shift labor levers
Domain
Logistics / Supply Chain / Operations
Required skills
Capacity planning, labor management, process mapping, process re-design, data-driven decision making, executive communication, governance model design, automated reporting, real-time visibility, Standard Operating Procedures (SOP) development
Preferred skills
Lean methodologies, Six Sigma methodologies, network expansion planning, vendor development, quality assurance, cost improvement, team and stakeholder engagement
Technologies
Central Flow (CF), Amazon Customer Excellence System (ACES), Last Mile Tech (LMT), S&OP tools
Responsibilities
Own capacity planning initiatives and Central Flow improvement tools; Support DEA and speed by proactively rightsizing labor to close capacity risk; Design the governance model for shift labor levers; Implement automated reporting, real-time visibility, and model-driven mechanisms; Develop trust-based relationships with Regional Directors, General Managers, and functional partners