French Speaking Customer Experts for Salt - Work In Athens, Greece
Core
Provide high-quality customer support and technical troubleshooting for Salt's telecommunications products and services to French-speaking clients.
Role type
Customer Support Specialist (Telecommunications)
Builds
Customer support for Salt's mobile, internet, and fiber optic services
Domain
Telecommunications
Deliverable
client delivery
Required skills
French (native or fluent), customer service experience, technical troubleshooting, CRM navigation, active listening
Preferred skills
Experience in telecommunications industry, digital literacy, problem-solving attitude
Responsibilities
Address customer inquiries regarding telecommunications products and services, troubleshoot technical issues for mobile/internet/fiber, manage billing and account information, update customer data in CRM systems, collaborate on network concerns, provide feedback on service delivery
Seniority
Individual Contributor
