Assistant Manager Spa
Core
Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas.
Role type
Assistant Manager Spa
Builds
Spa services and guest experiences
Domain
Hospitality / Wellness
Deliverable
product features
Required skills
Budget management, Inventory management, Guest relations, Team supervision, Complaint handling, Operational coordination
Responsibilities
Ensures all employees have proper supplies, equipment and uniforms; Comprehends budgets, operating statements and payroll progress reports; Manages supplies and equipment inventories within budget; Maintains cleanliness of spa and related areas; Handles guest problems and complaints; Empowers employees to provide excellent customer service.