Operations Manager , Amazon Now
Core
Launching dark stores and leading city-level operational indexing and performance tracking for Amazon Now.
Role type
Senior Operations Manager
Builds
Dark store networks and operational performance programs
Domain
Logistics / Last-mile delivery
Required skills
Employee and performance management, Operational metrics tracking, Data integrity management, Root cause analysis, Stakeholder collaboration, Continuous improvement
Preferred skills
Performance metrics analysis, Process improvement, Lean techniques
Responsibilities
Launch dark stores and hire operational teams, Monitor key operational metrics across city networks, Maintain data accuracy for operational dashboards, Support root cause analysis for operational defects and SLA breaches, Coordinate with store operations teams for data updates, Identify trends in operational performance
Seniority
Senior, hands-on IC