CHEF CONCIERGE H/F/X ANG/FR
Core
Manage concierge, bellhop, and valet teams to oversee guest services, organize guest stays and excursions, and ensure quality standards in hotel public spaces.
Role type
Senior IC concierge manager
Builds
Guest experiences, hotel operations, and external service partnerships
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Team leadership, guest relations, operational planning, quality assurance, vendor management, cash handling, staff training
Preferred skills
French language proficiency, knowledge of local tourism, financial results orientation
Technologies
Fidelio, Opera
Responsibilities
Supervise and control guest services in reception areas, organize guest stays and excursions, ensure security in public spaces, manage cash float, train staff on city information and systems, maintain vendor relationships, and develop professional networks with other hotels.