CHEF CONCIERGE H/F/X ANG/FR
Core
Managing the concierge team to oversee guest services, organize local experiences, and ensure high-quality hospitality standards in a European hotel.
Role type
Senior IC concierge manager
Builds
Guest experiences, local tours, and hotel services
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Team leadership, guest relations, operational planning, quality assurance, vendor management, financial cash handling
Preferred skills
Multilingual communication, cultural knowledge, problem-solving
Technologies
Fidelio, Opera
Responsibilities
Lead and supervise the concierge and bellhop teams; Manage guest requests for local activities and reservations; Ensure service quality and security in public areas; Handle cash float and internal/external client deadlines; Train staff on local information and hotel systems.