Adviseur/Co rdinator Dienstverlening - MijnGemeenteDichtbij
Core
Improving service delivery for residents and entrepreneurs across multiple channels (online and personal) for the municipalities of Boxtel and Sint-Michielsgestel.
Role type
Senior service delivery advisor and coordinator
Builds
Service improvement plans and execution for 'MijnGemeenteDichtbij'
Domain
Public sector / Municipal services
Required skills
Service delivery expertise, project coordination, process analysis, stakeholder management, communication, strategic planning
Preferred skills
Experience in advisory roles, strong organizational skills, analytical thinking, team collaboration
Responsibilities
Coordinate team planning and progress, align activities across teams, advise on service delivery and channel usage, analyze processes and customer journeys to propose improvements, ensure consistency in service and communication, serve as the primary contact for internal service delivery questions