Junior Customer Success Manager*in | Bereich Insurance & Banking (80-100%)
Core
Junior Customer Success Manager responsible for managing and developing customer relationships in the Insurance & Banking sector, leading projects from requirement gathering to MVP delivery.
Role type
Junior Customer Success Manager (Project Lead)
Builds
Digital platforms and solutions for Insurance and Banking clients
Domain
Insurance & Banking / Digital Platforms
Deliverable
product features
Required skills
Business analysis, requirement engineering, project management, workshop facilitation, solution design, client account management, cross-functional team coordination, technical affinity
Preferred skills
Experience in Insurance/Banking/Healthcare, fluency in German and English, ability to work across time zones
Technologies
None explicitly stated
Responsibilities
Identify customer requirements and develop solution approaches, create presentations and proposals, manage project deadlines and coordinate teams, structure products into releases and develop MVPs, lead digital projects as a bridge between business and IT, conduct workshops to capture customer needs, manage and grow assigned customer accounts