Conseiller Clientèle H/F
Core
Customer service representative handling banking, mortgage credit, and life insurance inquiries via phone, email, and chat to drive product sales and client satisfaction.
Role type
Customer service representative (sales-focused)
Builds
Financial products (banking, life insurance, mortgage credit) for Fortuneo clients
Domain
Financial services / Retail banking
Deliverable
client delivery
Required skills
Phone communication, email communication, chat support, sales aptitude, active listening, adaptability
Preferred skills
Prior customer relations experience, commercial drive, motivation
Technologies
Phone, email, chat platforms
Responsibilities
Answer client inquiries via phone, email, and chat on banking, mortgage, and insurance topics; Contribute to the sale of Fortuneo product range; Provide quality reception and relevant responses to ensure client satisfaction