Customer Supporter Steuerungssoftware
Core
Provide technical support and user guidance for control software, acting as a bridge between end-users and the technical team to optimize processes and support automation projects.
Role type
Technical support specialist (control software)
Builds
Optimized system workflows and automation processes for high-tech clients
Domain
High-tech / Industrial control software
Deliverable
client delivery
Required skills
Technical software support, process optimization, documentation, automation interest, stakeholder communication
Preferred skills
Electronics background, English language skills, travel readiness
Technologies
Control software systems
Responsibilities
Accompany users and support system inquiries, verify system workflows and identify issues, serve as the interface between users and technology, improve processes and document workflows, actively support customer projects and automation processes on-site