Spa Receptionist
Core
Provide warm, professional welcome and manage daily operations for spa guests in a luxury hospitality setting.
Role type
Spa Receptionist
Builds
Spa guest experiences, retail sales, and operational efficiency
Domain
Luxury hospitality / Wellness
Deliverable
product features
Required skills
Opera PMS, appointment scheduling, cash handling, retail sales, guest relations, conflict resolution, inventory management
Preferred skills
Hospitality management diploma, luxury hotel experience, spa treatment knowledge
Technologies
Opera PMS, Microsoft Office, POS systems
Responsibilities
Welcome guests and handle enquiries, schedule and confirm appointments, process payments and post charges, promote and sell retail products, manage guest complaints, maintain reception area standards
Seniority
Mid-level, hands-on IC
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