Case Worker
Core
Conduct street-based outreach patrols and welfare checks to engage with people experiencing homelessness, provide immediate crisis support, and connect clients with housing and specialist services.
Role type
Senior IC case worker (homelessness outreach)
Builds
Rapid response outreach pathways to safety and housing for vulnerable individuals
Domain
Social services / Homelessness support
Deliverable
physical/clinical work
Required skills
Risk assessment, crisis intervention, de-escalation, relationship building, case note maintenance, driving
Preferred skills
Lived experience with homelessness, Aboriginal and Torres Strait Islander cultural safety
Technologies
Outreach van
Responsibilities
Conduct street-based outreach patrols and welfare checks; Respond to crisis situations and provide immediate practical assistance; Assess individual needs and develop support pathways; Connect clients with housing, health, and community services; Drive the outreach van to provide safe transport; Maintain accurate case notes and program documentation.