Customer Support Executive
Core
Handle customer inquiries via live chat, email, and calls to ensure prompt resolution and satisfaction.
Role type
Customer Support Representative
Builds
Customer support workflows and experiences
Domain
Customer Service
Deliverable
client delivery
Required skills
Live chat support, Email support, Phone support, CRM management, Ticketing systems, Data entry, Reporting, Multitasking, Problem-solving
Preferred skills
Salesforce, Zoho Desk, Freshdesk, MS Office, Google Workspace
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