Callcenteragent/in - Außenhandel - Berlin Hellersdorf m/w/d
Core
Handling customer complaints and serving as the first point of contact for employees regarding scheduling and documentation.
Role type
Customer support agent (call center)
Builds
Customer service interactions for a cosmetics manufacturer
Domain
Cosmetics / Consumer goods
Deliverable
client delivery
Required skills
Phone etiquette, reliability, shift work readiness, MS Office basics, internet proficiency
Responsibilities
Processing complaints, serving as first point of contact for employees, scheduling, documenting calls, presenting product range to new customers
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