Operations Team Leader
Core
Provide daily coordination support to operational and clerical teams, manage on-road operations including dispatch and delivery, and oversee service assurance and customer service activities.
Role type
Operations Team Leader
Builds
Logistics and supply chain operations for FedEx Express
Domain
Transportation and Supply Chain
Required skills
Daily coordination, On-road operations management, Service assurance, Contract sourcing and negotiations, Quality management, Regulatory compliance
Preferred skills
Advanced MS Office skills, Problem solving, Planning and organizing
Responsibilities
Provide daily coordination support to operational and clerical teams, Assist the manager with administrative tasks, Oversee service assurance and customer service activities, Manage on-road operations including dispatch and delivery, Implement and maintain quality management practices, Monitor and control network operations, Manage contract sourcing and negotiations, Ensure compliance with regulations and safety standards for dangerous goods