Assistant Facility Manager - Soft Service
Core
Overseeing non-technical facility services including housekeeping, security, landscaping, waste management, and catering to ensure a safe and clean environment.
Role type
Assistant Facility Manager (Soft Services)
Builds
Operational support for workplace services and vendor performance
Domain
Commercial Real Estate / Facility Management
Required skills
Vendor management, Quality assurance, Health & safety compliance, Budget tracking, Team supervision, Customer service
Preferred skills
CAFM systems, Workday, Helpdesk ticketing software
Responsibilities
Monitor vendor performance against SLAs and KPIs, Conduct site inspections and audits, Ensure compliance with health and safety regulations, Coordinate mailroom, reception, and catering services, Resolve tenant/employee facility issues, Manage departmental budgets and vendor invoices, Supervise on-site support staff and vendors