Zonal Manager - MFI North
Core
Achieve and exceed business goals for MFI JLG Loans by managing a team across 25 branches, exploring new markets, and allocating resources to profitable opportunities.
Role type
Senior IC Zonal Manager (Microfinance)
Builds
MFI JLG loan portfolio and branch network
Domain
Microfinance / Financial Services
Required skills
Business target achievement, Portfolio quality management, Team leadership, Market exploration, Resource allocation, Compliance governance, Operational model training, Customer segmentation, Performance review, Manpower planning
Preferred skills
Analytical skills, Channel performance driving, People and relationship management, Negotiation, Strategic planning
Technologies
None stated
Responsibilities
Achieve defined business targets and maintain healthy portfolio quality; Manage and support effective deployment of business team across geographical area; Ensure team adherence to sales and collections governance and compliance processes; Identify training needs and analyze changing market trends; Cascade plans to team members and derive aligned performance targets; Conduct quarterly face-to-face reviews and provide feedback; Make manpower projections and decide on team size and distribution; Conduct final interviews for Branch Manager candidates; Develop and maintain relations with Operations and HO teams; Track files on hold and intervene where needed.
Seniority
Senior, hands-on IC