Team Lead - AMZL, team lead
Core
Managing end-to-end operations for delivery centers, including inbound/outbound logistics, shift operations, and team performance.
Role type
Team Lead, Logistics Operations
Builds
Delivery operations for Amazon's customer base
Domain
Logistics / Warehousing
Required skills
shift management, team performance management, operational planning, 4M/5S audits, customer escalation handling, process improvement, MS Excel proficiency
Preferred skills
experience in customer-facing environments, ability to work under pressure, resourcefulness
Technologies
Microsoft Office
Responsibilities
Managing daily end-to-end operations for delivery sites, executing inbound and outbound logistics, driving team performance and training, conducting 4M and 5S audits, handling customer escalations, standing in for Area Manager.
Seniority
Individual Contributor, Mid-level (1-3 years experience)