Regional Coordinator
Core
Own end-to-end operational performance across multiple cities and partners in the South Region, acting as a control tower for order lifecycle, vendor management, and regional growth.
Role type
Senior Regional Operations Coordinator (Quick Commerce/Hyperlocal)
Builds
Operational performance, vendor SLAs, and customer experience across assigned cities and states
Domain
Quick Commerce, Hyperlocal Delivery, Logistics Operations
Required skills
Vendor and logistics partner management, Multi-city operations management, Data analytics and dashboard interpretation, Advanced Excel/Google Sheets, Stakeholder negotiation, Process improvement, Field audits and governance
Preferred skills
MBA in Operations/SCM, Experience in startup/high-growth environments, Background in central operations or control tower functions
Technologies
Excel, Google Sheets, Operational Dashboards
Responsibilities
Monitor order lifecycle from creation to closure daily, Drive performance through structured data-backed reviews with logistics partners, Analyze operational dashboards to identify trends and efficiency gaps, Conduct regular field visits to partner locations and warehouses, Enforce SOP compliance across operational stakeholders, Build and maintain performance scorecards for regions and vendors
