Gestionnaire service client export H/F
Core
Interlocuteur privilégié des clients Export garantissant la qualité du service, la fiabilité du traitement administratif et la bonne coordination des opérations.
Role type
Export Customer Service Manager
Builds
International logistics operations and order fulfillment for export clients
Domain
International trade and logistics
Required skills
Export order management, international logistics coordination, Incoterms knowledge, billing accuracy, supplier/customer file management, transport cost tracking
Preferred skills
Team collaboration, autonomy in dossier management
Technologies
Order management systems, billing software, transport documentation tools
Responsibilities
Follow up personalized with export clients, process and manage export orders and subcontracting from registration to invoicing, organize inter-warehouse international transports, manage goods returns and credits, verify transport invoice accuracy, track transport costs in purchase and sales documents
Seniority
Mid-level, hands-on IC