Gestionnaire Recouvrement
Core
Managing amicable debt recovery and over-indebtedness cases for a bank's client base.
Role type
Senior IC debt recovery manager
Builds
Payment restructuring plans and debt clearance schedules for over-indebted clients
Domain
Banking / Financial services
Deliverable
client delivery
Required skills
debt recovery, payment restructuring, customer communication, case management, scheduling
Responsibilities
Process over-indebtedness files, handle incoming client calls, respond to client emails and mail, implement payment solutions (installments, deferrals), follow up on debt clearance plans
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