Store Manager
Core
Lead the sales team and the retail store at the Torino Outlet Village to deliver a distinctive customer experience and achieve sustainable business results.
Role type
Senior retail store manager (fashion/luxury)
Builds
Premium retail store operations and customer experiences
Domain
Fashion retail / Luxury goods
Deliverable
product features
Required skills
Team leadership and development, Sales KPI analysis and performance management, Clienteling and CRM, Visual merchandising execution, Operational coordination (stock, logistics), Brand standards compliance
Preferred skills
Passion for fashion and the PINKO brand, Authentic leadership, Commercial vision, Relationship building, Flexibility in dynamic contexts
Technologies
CRM systems, Retail KPI tools
Responsibilities
Guide, motivate, and develop the sales team; Ensure premium customer experience with high standards of welcome and advice; Achieve store sales targets through KPI monitoring and action plans; Analyze store performance to identify improvement opportunities; Promote clienteling and portfolio development; Ensure excellence in visual merchandising and brand guidelines; Coordinate daily store operations including stock and warehouse flows; Ensure compliance with company procedures, internal policies, and quality/safety standards.
Seniority
Senior, hands-on IC