Ejecutivo de Atención a Clientes Banca Digital Desarrollo Profesional
Core
Provide customer support for a digital banking application, resolving user doubts and requirements via phone calls.
Role type
Customer Support Specialist (Digital Banking)
Builds
Digital banking application support services
Domain
Financial Services / Digital Banking
Deliverable
client delivery
Required skills
Verbal communication, customer service attitude, basic computer skills, willingness to learn
Responsibilities
Answer user calls regarding the banking application, provide platform usage guidance, offer basic technical support, register requests in the system, follow up on incidents, comply with established processes.
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