Medewerker Bedrijfsbureau
Core
Central operational hub managing customer contact, procurement, scheduling, and administration for an IT services organization.
Role type
Senior Operations Coordinator (Business Office)
Builds
Operational workflows, procurement processes, and service delivery schedules for clients and internal engineering teams.
Domain
IT Services / Business Operations
Required skills
Procurement management, daily scheduling, customer communication, order processing, contract management, process improvement
Preferred skills
Microsoft 365 proficiency, ICT affinity, MBO 4+ education level
Technologies
Microsoft 365
Responsibilities
Serve as first point of contact for operational and commercial customer inquiries; manage procurement of hardware, software, and ICT services; create and manage daily engineer schedules; process orders and handle administrative updates; manage partial/project invoicing and contracts.
Seniority
Mid-Senior, independent contributor