ServicePoint Partner Specialist (h/f/d) 100 %
Core
Develop and manage DHL's network of ServicePoints and retail partners in Switzerland, ensuring performance optimization and standard compliance.
Role type
Senior retail network partner specialist
Builds
Retail partner network performance and growth
Domain
Logistics / Express delivery / Retail partnerships
Deliverable
client delivery
Required skills
Commercial development, network management, revenue analysis, market analysis, stakeholder reporting, partner training coordination, client advisory
Preferred skills
Experience in express transport or logistics, negotiation skills, structured analytical approach
Technologies
None stated
Responsibilities
Manage and develop the retail partner network, Analyze revenue and profitability to drive corrective actions, Prospect and recruit new retail partners, Create and improve reports for stakeholders, Visit partners to identify commercial opportunities, Plan and deploy promotional actions in retail points, Coordinate partner training with internal teams, Advise clients and partners via phone
Seniority
Mid-to-Senior, hands-on IC
