Gestionnaire de sinistres
Core
Manage end-to-end insurance claims for final customers, ensuring appropriate solutions based on their policy coverage.
Role type
Claims Manager
Builds
Insurance claims resolution and customer support
Domain
InsurTech / Insurance
Deliverable
client delivery
Required skills
Claims analysis, Policy interpretation, Communication (email/phone), Settlement calculation, Process improvement, Multilingual communication
Preferred skills
Background in translation, law, or business administration, Analytical mindset, Team collaboration
Technologies
None stated
Responsibilities
Manage and process claims from start to finish, Handle initial claim notifications and partner validation processes, Analyze claims to determine validity, Evaluate coverage according to policy conditions, Manage communication via email and phone, Calculate indemnities and process payments, Maintain accurate claim records, Continuously improve claims management processes
Seniority
Junior, recent graduate