Remote Zorgadviseur Menzis
Core
First point of contact for Menzis policyholders, providing telephone support on insurance questions, costs, reimbursements, and claims.
Role type
Customer service advisor (health insurance)
Builds
Customer support interactions for health insurance policies
Domain
Health insurance
Deliverable
client delivery
Required skills
telephone communication, explaining complex information, handling claims and reimbursements, policy data management
Preferred skills
existing Wft Zorg or Wft Basis + Schade Particulier certification
Technologies
Yource training platform
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