Claims Case Management Support (Parental Leave Cover)
Core
Administrative support for assessing and managing insurance claims, ensuring effective delivery of day-to-day functions and high-quality service to customers and stakeholders.
Role type
Claims Case Management Support (Administrative)
Builds
Efficient claims assessment and customer service delivery
Domain
Insurance / Claims Administration
Required skills
Claims administration, stakeholder communication, regulatory compliance, expense validation, file preparation, process alignment, continuous improvement identification
Preferred skills
Third-party provider liaison, Microsoft Office proficiency, deadline management, multi-tasking
Responsibilities
Lodging new claims, following up on claim progress, distributing and responding to claim emails, validating and paying claims expenses, preparing claim files for regulatory bodies, communicating with stakeholders to meet SLAs, identifying continuous improvement opportunities
