E-Commerce and Digital Marketing Coordinator
Core
Manage day-to-day operations of an online store and support digital marketing initiatives for a retail business.
Role type
E-commerce and digital marketing coordinator
Builds
Online store operations, marketing campaigns, and customer experience
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Order processing, customer service, social media management, email marketing, data analysis, report preparation, product listing management, payment processing, refund handling, courier coordination
Preferred skills
Advanced Excel, experience with e-commerce platforms, bilingual communication (Afrikaans/English)
Responsibilities
Manage online store operations including order processing and fulfillment, coordinate courier collections and deliveries, process refunds and confirm payments, maintain accurate product listings and pricing, assist with social media and email marketing campaigns, monitor online sales and campaign performance, prepare regular reports
Seniority
Junior to Mid-level, hands-on IC
