E-Commerce and Digital Marketing Coordinator
Core
Manage day-to-day operations of an online store and support digital marketing initiatives for a retail business.
Role type
E-commerce and digital marketing coordinator
Builds
Online store operations, marketing campaigns, and customer experience
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Order processing, fulfillment coordination, customer service, product listing management, social media support, email marketing campaign execution, sales monitoring, reporting, bilingual communication (Afrikaans/English)
Preferred skills
Advanced Excel, data analysis, campaign performance monitoring
Technologies
E-commerce platforms, digital marketing tools, Microsoft Office (Excel)
Responsibilities
Process orders and handle deliveries, manage refunds and payments, maintain product listings and pricing, assist with social media and email marketing, monitor online sales and campaign performance, prepare regular reports
Seniority
Mid-level, hands-on IC
