Sachbearbeiter Customer Service (m/w/d) – 80- 100 %
Core
Handling customer inquiries via phone and email, processing contract changes, and recording pledges for life insurance clients.
Role type
Customer Service Agent (Life Insurance)
Builds
Customer support and contract administration for a life insurance fund
Domain
Financial Services / Life Insurance
Deliverable
client delivery
Required skills
Phone and email communication, contract change processing, pledge recording, MS Office proficiency, German (fluent), French (fluent)
Preferred skills
Additional languages, project participation
Responsibilities
Answering customer calls and emails, processing incoming contract modifications, recording pledges, resolving customer issues, participating in cross-border projects
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