Residences Manager
Core
Managing daily operations and owner relationships for a luxury residential development in Los Cabos, ensuring a five-star hotel-like experience for high-net-worth owners.
Role type
Senior on-site operations manager for luxury residential development
Builds
Luxury residential community operations and owner experience
Domain
Luxury real estate / Hospitality
Required skills
Luxury hospitality operations, high-net-worth client service, team leadership, budget management, vendor coordination, HOA governance, bilingual communication (English/Spanish)
Preferred skills
Experience with branded residences or resort operations
Technologies
Property management systems, financial reporting tools
Responsibilities
Own the owner relationship by responding to and resolving inquiries; maintain service and presentation standards across common areas; coordinate on-site operations including maintenance and insurance; manage annual budget, assessments, and collections; partner with HOA manager and hotel operator; prepare and document owners' meetings.
Seniority
Senior, hands-on IC