Residences Manager
Core
Lead the homeowner experience and oversee all aspects of luxury residential property operations at Fairmont Century Plaza, ensuring exceptional service from pre-move-in to daily living.
Role type
Senior Residences Manager (Luxury Residential Operations)
Builds
Ultra-luxury residential living experience for homeowners
Domain
Luxury hospitality / High-end residential real estate
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, operational procedure management, relationship cultivation, vendor contract management, financial budget oversight, HOA governance, team recruitment and development, project management, multilingual communication
Preferred skills
PMP certification, local luxury real estate market knowledge
Technologies
N/A
Responsibilities
Strategically lead the complete resident journey; manage residential property operations including maintenance, security, concierge, housekeeping, and amenities; oversee financial performance and budget administration; recruit and mentor the residential team; coordinate with HOA management and departmental managers; conduct property inspections and ensure community standards.
Seniority
Senior, hands-on IC with management responsibilities