Hiring Graduate fresher For Banking Inbound Process|
Core
Handle inbound customer calls for banking services and provide effective resolutions.
Role type
Customer Care Executive (Inbound)
Builds
Customer support experience for banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Hindi, English, Data Entry, Problem Solving, Banking Knowledge, Attention To Detail, Sales Techniques, Customer Service
Responsibilities
Handle inbound customer calls and provide resolutions, Maintain a positive and professional attitude, Follow company protocols and call handling scripts, Document customer interactions accurately, Ensure customer satisfaction and follow up on unresolved queries
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